Tag: AI
Ask an MSP Expert: Lead scoring and AI tips for growth
Whether you’re just beginning to explore artificial intelligence (AI) or looking for ways to leverage tools like ChatGPT to elevate your sales and marketing strategy, you’re not alone. Many managed service providers (MSPs) are asking the same questions. In this...
AI, identity, and action: What MSPs must prioritize this Cybersecurity Awareness Month
This October marks the 22nd annual Cybersecurity Awareness Month, a campaign co-led by the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance. This year’s theme, “Building a Cyber Strong America,” coincides with the sponsoring agency – CISA...
Rise of AI drives increased demand for data management expertise
A pair of surveys suggest that when it comes to artificial intelligence (AI) the biggest winners just might be managed service providers (MSPs) that have much needed data management expertise. The first survey of over 830 senior data and analytics...
AI expectations vs reality: What MSPs need to know
While artificial intelligence (AI) is undoubtedly on its way to becoming transformative in the marketplace, many expectations surrounding it are, at best, exaggerated. AI-washing is now big business. Many vendors are simply rebranding their existing portfolios with AI messaging to...
Global politics meets IT staffing: The H-1B visa crossroads
H-1B visas that enable IT professionals from overseas to work in the U.S. have always been a controversial issue. However, with the current administration’s decision to impose $100,000 annual fees for each successful applicant, the issue may soon simply fade...
MSPs are redefining supply chain defense
As a journalist covering the cybersecurity business landscape, I’ve closely followed the growing impact of supply chain attacks throughout 2025. These incidents continue to escalate in frequency and complexity, affecting organizations of all sizes across industries. This two-part series brings...
Ask an MSP Expert: Position your MSP to win buyers
Let’s face it: the managed service provider (MSP) space is more competitive than ever. Buyers are more informed, expectations are higher, and the old ways of selling just don’t cut it anymore. If you’re still leading with technical specs and...
DarkBard: The “evil twin” of Google Bard
In the shadowy realm of cybercrime, DarkBard has emerged as a significant player, representing a crossover into non-OpenAI territory. As its name suggests, DarkBard is modeled as the dark counterpart to Google’s Bard artificial intelligence (AI). This tool surfaced in...
The simplicity advantage: Why consolidating cybersecurity pays off
The cybersecurity landscape has reached a tipping point. While organizations continue to add new security tools to address emerging threats, they’re discovering that more tools often means more problems. This guide examines the costs of managing multiple security tools. It...
MSP security in the age of supply chain attacks
The numbers paint a stark picture of an escalating threat landscape. Supply chain attacks have been occurring at twice their long-term average in recent months, with Cyble researchers observing over 30 such attacks in April 2025 alone. Supply chain attacks...
