Tag: AI

Caught between a rock and a hyperscaler

Caught between a rock and a hyperscaler

Remember the good old days when certain activities—hosting email, running data analytics, and delivering reports—were strong revenue drivers? With major players like AWS, Azure, and Google Cloud Platform (GCP) entering the arena, those capabilities quickly became table stakes. Each hyperscaler...

/ November 26, 2025
The AI shift: Is It time MSPs turned MIPs?

The AI shift: Is It time MSPs turned MIPs?

A Top Down Ventures report forecasts that next-generation managed service providers (MSPs) that are focused on outcomes driven by artificial intelligence (AI) agents, will enjoy 10 to 15 basis points of higher EBITA margins than their current average. The next...

/ November 20, 2025
Why MSPs need to adapt email defenses in the GenAI era

Why MSPs need to adapt email defenses in the GenAI era

Artificial intelligence (AI) is a double-edged sword: The same technology that can draft emails or write software code can also be exploited for nefarious purposes. For example, today, cybercriminals are leveraging AI to enhance email-based attacks, such as phishing, by...

/ November 17, 2025 / 6 Comments
AI-driven change demands faster innovation from MSPs

AI-driven change demands faster innovation from MSPs

Ingram Micro CEO Paul Bay is calling on managed service providers (MSPs) and other channel partners to become true business partners to their end customers. AI’s acceleration of change Speaking at the Ingram Micro ONE 2025 conference, Bay noted that...

/ November 13, 2025
Barracuda Assistant: Your AI-powered partner for faster, smarter security operations

Barracuda Assistant: Your AI-powered partner for faster, smarter security operations

We’re thrilled to introduce Barracuda Assistant, powered by Barracuda AI — a natural language interface that enables users of all skill levels to quickly navigate threats, troubleshoot issues and access actionable insights through simple, conversational interaction. Available now in BarracudaONE, Barracuda Assistant transforms...

/ November 10, 2025
MSSPs should brace for the AI-driven vulnerability wave

MSSPs should brace for the AI-driven vulnerability wave

Managed security service providers (MSSPs) prepare for a surge of application vulnerabilities—flaws that attackers are likely to exploit faster than ever. AI-generated code: The new normal A Sapio Research survey of 450 IT professionals in the U.S. and Europe found...

/ November 6, 2025
Windows 11
Windows 11 migration push begins in earnest

Windows 11 migration push begins in earnest

Now that Windows 10 is no longer being officially supported for free by Microsoft, the pace at which organizations are expected to upgrade PCs that are optimized for artificial intelligence (AI) applications is set to dramatically increase. AI PC market...

/ October 30, 2025
tech talent shortage
The evolving tech talent shortage: What MSPs need to know

The evolving tech talent shortage: What MSPs need to know

We’ve heard about the tech talent shortage for years. But according to experts, the reality beneath the surface is more nuanced. It’s not the same as it once was, the talent shortage has evolved and become more uneven. While the...

/ October 28, 2025
managed services
Global momentum in managed services growth

Global momentum in managed services growth

A report from Information Services Group (ISG) finds that billing for managed services valued over $5 million in the Americas grew by 22 percent in the third quarter. However, the global market declined by 2 percent, primarily due to delays...

/ October 23, 2025
AI
How AI is rewriting the rules of SEO

How AI is rewriting the rules of SEO

You may have noticed (and been annoyed by) changes in how search engines now work. Instead of entering a series of keywords and getting a selection of pages that cover all or most of them, you’re now met with a...

/ October 22, 2025