Tag: AI
Machine learning, deep learning, and artificial intelligence
MSP platforms by nature, are ‘chatty.’ Data is being created, not only by the customers using the platform, but by the platform itself. Every device creates data, and it is generally held in some form of syslog data log. Some...
AI could help make your clients more secure
There are so many security threats coming at us from all sides. It’s beyond our ability to keep up without the help of technology. Today, that means using artificial intelligence to help understand and scan for issues. As technology continues...
AI-based security helps MSP alleviate email security pain
Based in Powell, Ohio, TTG is a seasoned voice, data, and mobile managed services provider, dedicated to improving the ecosystem of its customers’ communication, data, and network security infrastructure. The company’s telecom experts provide infrastructure connectivity, planning, installation, and maintenance...
Cybersecurity opportunities for MSPs in 2020
Buckle up because 2020 promises to be quite a ride for MSPs that offer cybersecurity services. The MSP Expo, the annual gathering of stakeholders from across the spectrum, has declared that “2020 will be the year of MSP cybersecurity.” We...
The top 5 cybersecurity takeaways from 2019
The eggnog is freshly made, the presents are wrapped, and holiday cheer is here. Meanwhile, the MSP maintaining the North Pole network has been busy keeping the servers from crashing and hackers from breaching the wish lists. So now is...
Adding AI to your IT help desk could make you more productive
Imagine it’s 10:00 pm and somehow you have managed to run over your laptop. Typically, that would mean a night of anxiety, waiting until the morning to contact your IT pro to start the process of replacing it. Now imagine...
AI meets vishing
Artificial intelligence is making its presence felt in everything from Amazon’s Alexa to factory floor industrial applications. AI-infused software is ramping up its predictive capabilities and strengthening its algorithmic methodology to become more accurate. Of course, AI can be abused....
Ask an MSP Expert: How can our MSP implement a robust AI program?
Q: AI is growing in popularity. How can my 10-employee MSP best leverage AI in day-to-day business? Could directly investing in more AI save me from having to increase my number of staff? Don’t put away your human resources hat...
Competing with the big guys
As an MSP, it can be a bit daunting when looking around at the competitive market. Sure, there are other MSPs your size, doing pretty much the same things as you. It’s a case of competing on a peer level...
Bad actors are using AI in their cyber attacks
The alarms have been going off for some time about the growing role of AI in cyber attacks. In 2017, a survey of cybersecurity professionals found that 91 percent are concerned about AI-powered attacks against companies. More recently, an article in Fortune...
