Tag: MSP tips

The successful managed services provider: positioning for profitability

The successful managed services provider: positioning for profitability

My seasoned business coach once explained that there are three levers a company can pull to positively impact the bottom line: Increase sales, lower costs, or raise prices. Too bad that pulling levers is not always as easy as it...

/ December 24, 2018
Don’t turtle up, take charge

Don’t turtle up, take charge

On paper, every business wants to be a leader. You want to lead your category, your industry, and your region. You want to be number one and reap all of the benefits with rising to the top of a competitive...

/ December 17, 2018
MSPs should plan now for a better IoT tomorrow

MSPs should plan now for a better IoT tomorrow

While it’s still early days as far as the Internet of Things (IoT) market opportunity is concerned, a new survey suggests the opportunity surrounding IoT could be massive. A global survey of 700 organizations conducted by ReRez Research on behalf...

/ December 6, 2018 / 3 Comments
In 2019, make your MSP’s website a lead generator, NOT just an IT services brochure

In 2019, make your MSP’s website a lead generator, NOT just an IT services brochure

Years ago, I worked as an independent computer consultant — back when that was still a pretty novel idea. Computers weren’t ingrained into every small business the way they are now. Not every organization, large and small, was connected to...

/ December 5, 2018 / 1 Comment
MSPs need to find ways to stay relevant in the DevOPs era

MSPs need to find ways to stay relevant in the DevOPs era

The single most important thing for managed service providers (MSPs) to do is to align their technology skills with their customers needs. After all, most IT organizations are only going to look outside for help when they can’t do a...

/ December 4, 2018
The magical power of labelling for MSPs

The magical power of labelling for MSPs

IT Professionals – imagine this scenario. A client reports to your Helpdesk that their PC has died. Your engineer visits the site to confirm the issue. Bringing the PC back to your workshop, the engineer concludes the Hard Disk Drive...

/ December 3, 2018
How easily are you FOOLED by a rookie in an expert’s costume?

How easily are you FOOLED by a rookie in an expert’s costume?

John Edwards, the psychic medium known for talking to people’s dead relatives, makes millions selling tickets to two-hour events all over the world. At these events, he performs (key word: PERFORMS) his psychic feat to people wanting to believe in...

/ November 30, 2018 / 1 Comment
Before adding new solutions, ask current vendors for advice

Before adding new solutions, ask current vendors for advice

The MSP ecosystem is a relatively small and collegial space – and I’ve long believed that the most successful companies within the MSP ecosystem are typically among the most collegial. Many of us know one another from the industry events...

/ November 28, 2018
MSP competition
Alex Hoff: 10 Ways a small MSP can punch above its weight

Alex Hoff: 10 Ways a small MSP can punch above its weight

Sometimes we associate being big with being powerful and strong, but being small doesn’t mean you can’t compete — you just need to be smarter and more efficient than the other guys. Here are 10 things you can do as...

/ July 16, 2018 / 1 Comment
managed services model
Richard Tubb: Why should you move to the managed services model?

Richard Tubb: Why should you move to the managed services model?

When I started running my own IT business, I was your typical one-man-band. A techie crawling under tables, fixing computers, and setting up servers. I was good at what I did, I was professional, and word soon spread. Before long,...

/ June 28, 2018 / 11 Comments