Tag: MSPs
How generative AI will transform IT service and support
We are still in the early days, but it’s apparent that generative artificial intelligence (AI) is about to have a major impact on how IT service and support is delivered. Just about every IT vendor is already racing to expose...
Google Ads: Does it still work for MSPs in 2024?
Yes, Google Ads still works for MSPs in 2024. But it’s a much different game than what many MSP owners may remember. We hear from our MSP friends that they were generating dozens of leads per month back in the...
Kubernetes adoption reaching critical mass for MSPs
A survey of 333 IT operations and application development stakeholders directly responsible for Kubernetes in production environments suggests Kubernetes adoption has hit a critical mass point. This means managed service providers (MSPs) will be increasingly relied on to assist with...
Tip Tuesday: How to train your team to work alongside AI
Artificial intelligence (AI) is rapidly becoming more readily available and beginning to change many processes. The progress has caused many managed service providers (MSPs) to explore how their teams could use the technology to improve workflows. If you’re considering that...
Opportunities arise for MSPs despite skills shortages
A survey of 2,740 IT decision-makers conducted by Skillsoft, finds only 16 percent plan to rely more on third parties for support despite ongoing skills shortages. Instead, a full 45 percent plan to invest in more training for their existing...
Live patching: A game changer for MSPs
It’s a new year, and now is an excellent time to ensure patching regimens are current. One example of this is live patching. This is being used more often these days as it can help businesses mitigate threats without shutting...
MSP Insights: What to expect in 2024
It’s no secret that the fortunes of managed service providers (MSPs) are closely tied to the overall state of the economy, but with an uneven economic outlook for 2024, forecasting the year is more challenging than usual. While uncertainty remains,...
2024 forecasted cybersecurity trends
The new year always brings a panoply of possibilities and promises. No one knows the future, so it becomes a blank canvas upon which we can all project our aspirations and whims. However, the future can also be full of...
EDR vs. MDR vs. XDR: What’s best for your MSP practice?
Selecting a security platform that provides the right level of protection based on your customers’ needs and your IT team’s skillset is vital. A determined attacker can find a way in, whether it’s via stolen or brute-forced credentials, exploiting unpatched...
2024 MSP opportunity: Helping establish AI building-blocks
Just about every organization will be experimenting with artificial intelligence (AI) in the coming year. Many of them will quickly discover that operationalizing AI will require them to get their data management house in order. After all, no matter how...
