Tag: MSPs
MSPs: Never start with technology when selling your managed services
As someone who has spent hundreds of thousands of dollars on sales coaching while growing my own business into one of the fastest-growing marketing companies for managed service providers (MSPs), it’s fair to say that I’ve paid my dues as...
Tip Tuesday: Crafting a BCDR policy that actually works for hybrid environments
A business continuity and disaster recovery (BCDR) policy is essential for protecting client environments from disruptive events. Traditional BCDR plans explain how to recover critical functions and restore data, but they often stop short of addressing the full complexity of...
CIRCIA compliance: What MSPs need to know now
The full implementation of the Cyber Incident Reporting for Critical Infrastructure Act (CIRCIA) is rapidly approaching, bringing with it a new package of rules and regulations that managed service providers (MSPs) must follow, at least those serving critical infrastructure clients....
Survey reveals the real IT priorities for 2025: Cybersecurity and cloud take the lead
A survey of over 1300 IT leaders finds that, while organizations are increasing investment in artificial intelligence (AI), they remain more focused on traditional challenges such as cybersecurity and cloud computing. Conducted by Experis, a managed and professional services provider...
Municipal cybersecurity: MSPs navigate the front lines of digital defense
American cities are under siege in cyberspace, and the managed service providers (MSPs) they depend on are their best hope for defense. Last week, St. Paul, Minnesota, declared a state of emergency after a “deliberate, coordinated digital attack” forced the...
Trust starts with empathy: A better way to sell cybersecurity
A survey of 200 U.S. cybersecurity professionals suggests that about a third (33 percent) don’t trust third-party providers—not due to doubts about the providers’ expertise, but because of uncertainty about their own capabilities Conducted by Censuswide on behalf of CyXcel,...
MSPs: Stop account takeovers (ATO) cold
Account takeover (ATO) cyberattacks are a particularly pernicious and challenging threat to combat. They have only grown more complex as credential management becomes increasingly intricate across organizations. According to a recent Barracuda 2025 Email Threats Report, 20% of companies experience...
Closing the cybersecurity gap: Can AI reduce the human risk factor?
If you’ve ever heard the expression ‘sometimes it’s best to get out of your own way,’ it might as well have been coined for cybersecurity. According to IBM, 95 percent of data breaches involve human error, while just 8 percent of...
Cloud liberation: What Microsoft’s deal with CISPE means for MSPs
Managed service providers (MSPs) in Europe are closely watching how a settlement between Microsoft and the Cloud Infrastructure Services Providers in Europe (CISPE) coalition will impact pricing and availability of cloud services. Under the agreement, cloud service providers (CSPs) that are...
The quantum horizon: Why MSPs must start preparing now
Remember all the major disruptions over the years? The advent of client/server computing, thin clients, virtualization, everything-as-a-service, and most recently artificial intelligence (AI). Now, the early whispers of quantum computing has surfaced. These are just some of the many new...
