Tag: MSPs
Tip Tuesday: How to train your team to work alongside AI
Artificial intelligence (AI) is rapidly becoming more readily available and beginning to change many processes. The progress has caused many managed service providers (MSPs) to explore how their teams could use the technology to improve workflows. If you’re considering that...
Opportunities arise for MSPs despite skills shortages
A survey of 2,740 IT decision-makers conducted by Skillsoft, finds only 16 percent plan to rely more on third parties for support despite ongoing skills shortages. Instead, a full 45 percent plan to invest in more training for their existing...
Live patching: A game changer for MSPs
It’s a new year, and now is an excellent time to ensure patching regimens are current. One example of this is live patching. This is being used more often these days as it can help businesses mitigate threats without shutting...
MSP Insights: What to expect in 2024
It’s no secret that the fortunes of managed service providers (MSPs) are closely tied to the overall state of the economy, but with an uneven economic outlook for 2024, forecasting the year is more challenging than usual. While uncertainty remains,...
2024 forecasted cybersecurity trends
The new year always brings a panoply of possibilities and promises. No one knows the future, so it becomes a blank canvas upon which we can all project our aspirations and whims. However, the future can also be full of...
EDR vs. MDR vs. XDR: What’s best for your MSP practice?
Selecting a security platform that provides the right level of protection based on your customers’ needs and your IT team’s skillset is vital. A determined attacker can find a way in, whether it’s via stolen or brute-forced credentials, exploiting unpatched...
2024 MSP opportunity: Helping establish AI building-blocks
Just about every organization will be experimenting with artificial intelligence (AI) in the coming year. Many of them will quickly discover that operationalizing AI will require them to get their data management house in order. After all, no matter how...
Tip Tuesday: Leverage big data analytics for MSP growth
As managed service providers (MSPs), you know that the customer experience is everything. You must improve your services and anticipate relevant market trends to demonstrate your value. This is where big data analytics can help you identify service gaps and...
A look back at the top cybersecurity trends of 2023
December is the time when we pause and reflect on the past year. Keeping with the mantra that the past is a prologue, looking at what occurred may help us understand and prepare for what is coming. This week, we’re...
AI is on track to transform managed services in 2024
Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...
