Tag: MSPs
Unlock new opportunities: How cloud services can fuel MSP growth
A report from Synergy Research Group finds total global spending on cloud services and infrastructure reached $427 billion in the first half of 2024, a 23 percent year-over-year increase. During this time, consumption of infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service...
Social engineering attacks: What MSPs need to know
As we kick off Cybersecurity Awareness Month, we are highlighting one danger that managed service providers (MSPs) must constantly monitor: social engineering. According to Verizon’s 2024 Data Breach Investigations Report: Social engineering incidents have increased from the previous year largely...
MSP at the forefront against credential stuffing
Credential stuffing has been around for a while, and it is exactly what it sounds like: an attack in which hackers use a cache of compromised usernames and passwords to break into a system. However, hackers have recently found new...
AI drives profit and revenue for MSPs and consultants
Recent studies by Canalys and Channel Futures project managed service provider (MSP) revenue to grow 11% or more in 2024. The Channel Futures study reveals that 62% of MSPs increased their artificial intelligence (AI) deployments and consultations in the fourth quarter...
Accelerating cybersecurity Time to Resolution (TTR)
When it comes to cyberattacks and data breaches, time to respond (TTR) is a critical metric for managed service providers (MSPs), but one that can be challenging as the frequency and sophistication of threats continue to evolve. MSPs typically have...
What do the “perfect” CTAs look like on an MSP website?
Call-to-actions (CTAs) are what everything on your managed service provider (MSP) website leads to. In most cases, a CTA involves a website visitor entering their information (name, email, phone number, etc.) for something in return, such as a consultation, meeting,...
The power of hosted remote desktops for MSPs
In my last piece, I discussed how using hosted remote desktops can minimize risks should a major incident occur. Beyond reducing risks, the use of remote desktops provides a lot more than just basic access capabilities. Reduce helpdesk calls and...
Insights for navigating potential MSP adversities
Managed service providers (MSPs) must navigate an increasingly complex cyber world. From dealing with the Internet of Things (IoT), 5G, and ransomware, to managing hardware, education, and training. The intricacies of running a business, both theirs and their clients, can...
The MSP’s role in rising data center demand
Managed service providers (MSPs) that require access to data centers to deliver services have known for a while now that demand for computer and storage services far outstrips the available supply. Vacancies in data centers hit a record low of...
Ask an MSP Expert: Secrets to thriving in a fast-changing industry
Staying ahead of the rapidly evolving cyber threat landscape requires more than just technological prowess from a managed service providers (MSP). It demands a deep understanding of industry dynamics, and a robust network built off trust and collaboration. In the...
