Month: March 2019
Tech Time Warp: A Cold War-era April Fools’ joke
Google’s April Fools’ Day hoaxes have become an annual tradition, but long before Larry and Sergey met at Stanford, another Internet pioneer was having some fun online. On April 1, 1984, a message appeared on Usenet, an early online network...
Managed services could be the answer to backup woes
After years of reluctant uptake and cautious optimism, modern businesses have finally placed the proper level of importance on digital transformation efforts and the cloud. As a result, many of these modern businesses are soaring in productivity and profit.
MSPs need to embrace more agile approaches to managing IT
A survey published this week by Google suggests that the rate of change in IT environments that managed service providers (MSPs) will need to absorb in the years ahead is about to significantly accelerate. The global survey of 1,100 business...
Guardians of the (cybersecurity) galaxy: MSPs and biometrics
There will always be different opinions on how to best combat emerging threats. As the move towards biometrics continues, MSPs need to step up and be the guardians of the galaxy. To fully secure their customers’ future network security needs,...
Fortune-making truths about media, money, and marketing process
Here’s a truth that many small business owners DON’T want to embrace, much less give recognition to: the more marketing media you can use simultaneously, the more money you’ll make. You’ll also be a LOT less vulnerable to an economic...
Cloud monitoring emerges as significant opportunity for MSPs
In an ideal world a managed service provider (MSP) would find themselves involved in the building and deploying of cloud applications every step of the way. However, the reality is many organizations are both building new cloud applications and lifting...
Backup stats to strengthen your marketing
Most MSPs could tell you stories about hard-headed gatekeepers and decision makers who bury their heads in the sand, unwilling to hear any amount of reason or argument against their point of view, but don’t worry. If there is anything...
Recruiting with growth in mind
Hiring used to be a straightforward process. You’d hang a “Now Hiring” sign and wait for the candidates to come rolling in. The hiring process for today’s businesses is no longer that simple.
Ask an MSP Expert: Does my MSP need a lawyer?
I am an MSP owner with a broad mix of clients, but we handle a large amount of HIPPA-protected information for healthcare customers, as well as sensitive banking data. I worry about being sued if there is a breach. Should...
Finding the right security balance isn’t easy
These days, MSPs would be foolish not to help their clients make their digital properties more secure. It seems that every week that we hear about yet another massive data breach with the loss of millions of records, often full...