Month: March 2019

How an MSP can meet its most complex needs

How an MSP can meet its most complex needs

You may well be aware of Abraham Maslow’s ‘hierarchy of needs’, which he created in 1943 in “A Theory of Human Motivation.” The basis of the hierarchy is that there are some basic areas an individual needs to meet to...

/ March 11, 2019
Ask an Expert: Is SD-WAN more than just a buzzword?

Ask an Expert: Is SD-WAN more than just a buzzword?

Q: We keep hearing a lot about SD-WAN but we aren’t really sure why it is important to our IT service business. Are there any specific benefits we can pass unto our customers, or is this just another buzzword in...

/ March 11, 2019
Microsoft survey finds high growth companies are embracing AI

Microsoft survey finds high growth companies are embracing AI

A couple of weeks ago, I wrote a piece on AI as an adjunct to your work, one that MSPs should definitely be embracing as a way to help your clients work more efficiently. This week, Microsoft came out with...

/ March 8, 2019 / 1 Comment
Tech Time Warp: AOHell was a long way from “You’ve got mail”

Tech Time Warp: AOHell was a long way from “You’ve got mail”

The speed of fiber Internet makes it easy to view the days of America Online with rose-colored glasses. Recalling the dulcet tones of the “You’ve got mail,” one tends to overlook the nefarious activities that occurred on AOL. It turns...

/ March 8, 2019
CompTIA survey finds IT spending trends among SMBs cut both ways for MSPs

CompTIA survey finds IT spending trends among SMBs cut both ways for MSPs

Not too long ago, it would have been safe for managed service providers to assume most small-to-medium business (SMBs) would be considered laggards in adopting new and emerging technologies. But a survey of 650 SMBs conducted by CompTIA, an IT...

/ March 7, 2019
Patching won’t solve all your security problems

Patching won’t solve all your security problems

I feel like I’m constantly receiving emails warning me about a program’s security vulnerability, saying how I need to download a patch. With all these alerts, I often grow exasperated about the number of security patches that I’m supposed to apply...

/ March 7, 2019
If you want to win more MSP clients, you need to surprise them

If you want to win more MSP clients, you need to surprise them

As an essential part of our onboarding process with any new client at Tech Pro Marketing, we always go through a phase of competitor research. It’s always a good idea to keep up-to-date with what is going on in the industry,...

/ March 6, 2019
IoT starts to emerge as major opportunity for MSPs

IoT starts to emerge as major opportunity for MSPs

The reality surrounding the Internet of Things (IoT) may finally be starting to live up to the hype. A global survey of 1,758 businesses conducted by Vodafone finds that more than a third (34 percent) have implemented IoT, with 70...

/ March 5, 2019 / 1 Comment
Why your MSP should build strategic alliances

Why your MSP should build strategic alliances

Does your MSP see other IT businesses as rivals to compete against, or allies to collaborate with?

/ March 4, 2019
Ask an Expert: What should I look for in a good integration?

Ask an Expert: What should I look for in a good integration?

Q: As we continue to grow our IT services business, we noticed there are areas where we could be more efficient—which is why we’re looking for backup solutions that closely integrate with our current PSA and RMM tools. What are...

/ March 4, 2019