Month: April 2020
The importance of helping clients control SaaS costs
The COVID-19 crisis has forced most offices to close in observance of social distancing guidelines. Suddenly, millions of employees are working from home. Having access to cloud services to connect to one another and continue working has helped businesses keep...
More work-from-home pitfalls emerge
As remote working has become the new normal for enterprises of all sizes there continue to be adjustments and pitfalls for both the MSP, and the workforce to navigate. Some companies have been working almost exclusively remotely for nearly a...
MSSPs need to strike careful economic balance
Justifying the value of cybersecurity has always been a challenge because managed service providers (MSPs) are trying to ascribe a cost to an event they hopefully prevented from occurring in the first place. In effect, defining the savings derived from...
Webinar: How many advanced threats are hiding in your inbox?
As an MSP, you know that email security is getting more important every day because ransomware and other advanced threats are on the rise. According to a report from Verizon, 92.4 percent of all malware attacks are delivered through email....
Polish your promise, win more customers
Not too long ago, I had the pleasure of visiting a mentor for an exciting, insightful, and intensive two-day workshop about my business. I’ve always made it a priority to do occasionally, because I think it’s really important to take...
Managing your networks and IT infrastructure during COVID-19
These are unprecedented times. McKinsey & Company may have said it best when referring to the upending of our economy and our lives due to the pervasion of the coronavirus: “It’s rare that a business is prepared for a pandemic...
Cybersecurity Threat Advisory: Zoom Vulnerabilities and Zoom Bombing
Advisory Overview After a recent spike in usage due to global social distancing guidelines, multiple vulnerabilities have been discovered in Zoom. In addition, the ever growing userbase is seeing a rise in the number of “Zoom Bombing” attacks. These threats...
Recruiting remote sales agents
Recruiting sales development agents is challenging to begin with. Nobody ever dreamed of becoming a telemarketer when they were a child. With unemployment in February 2020 at 4 percent, agent recruitment was bang-your-head-against-a-wall frustrating. With unemployment at 30 percent, people...
Tech Time Warp: Dan Farmer and Wietse Venema unleash SATAN on the world
Amid the health, economic, and technology concerns related to the COVID-19 pandemic, it’s nice to take a break and look back at a simpler time. This week, we take a look back to when a Purdue University student named Dan...
Pandemic plans: How can I help my SMB customers prepare?
During flu season, it’s only natural to prioritize health. We tend to eat better, exercise more, and make an extra effort to remember our daily vitamins. But when sickness hits on a global scale, it’s not enough to focus on...
