Month: April 2020

Recruiting remote sales agents

Recruiting remote sales agents

Recruiting sales development agents is challenging to begin with. Nobody ever dreamed of becoming a telemarketer when they were a child. With unemployment in February 2020 at 4 percent, agent recruitment was bang-your-head-against-a-wall frustrating. With unemployment at 30 percent, people...

/ April 6, 2020
Podcast: Coronavirus and its impact on the IT services community

Podcast: Coronavirus and its impact on the IT services community

These days, everyone is talking about COVID-19 – and rightfully so. This global pandemic escalated in a matter of weeks and has drastically changed how businesses operate. In the managed services provider community, we have seen many MSPs step up...

/ April 3, 2020
Tech Time Warp: Dan Farmer and Wietse Venema unleash SATAN on the world

Tech Time Warp: Dan Farmer and Wietse Venema unleash SATAN on the world

Amid the health, economic, and technology concerns related to the COVID-19 pandemic, it’s nice to take a break and look back at a simpler time. This week, we take a look back to when a Purdue University student named Dan...

/ April 3, 2020
Pandemic plans: How can I help my SMB customers prepare?

Pandemic plans: How can I help my SMB customers prepare?

During flu season, it’s only natural to prioritize health. We tend to eat better, exercise more, and make an extra effort to remember our daily vitamins. But when sickness hits on a global scale, it’s not enough to focus on...

/ April 2, 2020
Ten things MSPs should focus on to mitigate economic downturn caused by COVID-19

Ten things MSPs should focus on to mitigate economic downturn caused by COVID-19

The COVID-19 pandemic is clearly driving a wave of economic disruption from which no managed services provider (MSP) will be immune. However, as organizations move to implement business continuity plans, many of them are turning to MSPs. In fact, there...

/ April 1, 2020
How does your MSP marketing stack up against these four questions?

How does your MSP marketing stack up against these four questions?

I pay close attention to the marketing promotions I receive. I’ve been at this for a long time now, so it’s habit to critique the things I see. Sometimes, it’s brilliant. Other times, I am left scratching my head as...

/ April 1, 2020