Category: Better Business

How MSPs can use investments in analytics as a customer litmus test
The strain that IT organizations are under as they try to support ever increasing amounts of data using antiquated IT infrastructure is starting to show. A survey of 230 IT professionals conducted by Syncsort, a provider of tools for managing...

Managed services could be the answer to backup woes
After years of reluctant uptake and cautious optimism, modern businesses have finally placed the proper level of importance on digital transformation efforts and the cloud. As a result, many of these modern businesses are soaring in productivity and profit.

Recruiting with growth in mind
Hiring used to be a straightforward process. You’d hang a “Now Hiring” sign and wait for the candidates to come rolling in. The hiring process for today’s businesses is no longer that simple.

Percentage of channel partners offering managed services achieves critical mass
It’s been a very long time coming, but it looks like there may finally be more channel partners offering managed services than traditional break-fix services. A survey of subscribers published this week by ChannelPro finds the number of partners offering...

Helping SMBs overcome their technology growth fears
When I started in IT support, most office networks consisted of a server room, some desktop computers, and maybe a few printers and scanners. This meant the default 192.168.1.X range was enough for more than a hundred staff. That’s far...

How an MSP can meet its most complex needs
You may well be aware of Abraham Maslow’s ‘hierarchy of needs’, which he created in 1943 in “A Theory of Human Motivation.” The basis of the hierarchy is that there are some basic areas an individual needs to meet to...

Why your MSP should build strategic alliances
Does your MSP see other IT businesses as rivals to compete against, or allies to collaborate with?

Top tips for techies handling local business customers
You know what drives me nuts? Guys in enterprise roles who see local business IT support as strictly “beginner-level” work. I mean, I get it. From first-hand experience, I know that a LAN for 6 people is much simpler than...

How Neal Bradbury is driving future growth and innovation
CRN®, a brand of The Channel Company, has named Neal Bradbury, senior director of business development for Barracuda MSP, to its prestigious list of Channel Chiefs, which represents the top leaders in the IT channel who excel at driving growth...

What Managed Workplace’s acquisition means for MSPs
As you may have heard, Barracuda has acquired the Managed Workplace remote monitoring and management product line from Avast. The transaction, which is very exciting for us here at Barracuda MSP, also featured a reseller agreement for Barracuda to offer...