Category: Featured
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MSPs, MDM and the post-pandemic normal
As COVID-19 vaccines roll out, visions of busy cubicles begin to seem less distant. But the return to full office buildings will only happen gradually and probably not noticeably until the third quarter. Even then, as companies realize savings and...
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Good security is about controlling what you can control
Last year was a terrible year in so many respects, so it’s not overly surprising that there were a number of historic hacks. Some of these were so vast and so all-encompassing, it could make you feel like you can’t...
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Tech Time Warp: Wikipedia launches as a side project to Nupedia
Still not a solid entry in a bibliography, Wikipedia is a highly useful place to find answers to your pressing questions—and it’s definitely a mainstay of contemporary life. The website at the top of your search results was launched January...
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The difference between analytics and business intelligence
Many MSPs may not realize this, but with “actionable insights” they can strike GOLD! It’s only a matter of presenting the right data, at the right time, to the right people with the right device. Having insights that are actionable means that you...
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How do I track technicians’ work without creating mistrust?
Q: My technicians monitor massive amounts of sensitive data and have access to multiple high-security clearance networks. How can I track them without creating an atmosphere of mistrust? MSP technicians are the guardians of the galaxy when it comes to...
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Pioneers in Tech: The ENIAC Six
On Feb. 14, 1946, John Mauchly and J. Presper Eckert unveiled one of the U.S. Army’s best-kept secrets of World War II: the ENIAC. The Electronic Numerical Integrator and Computer was built behind closed doors in a restricted area at...
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How can AI help MSPs hone their digital marketing strategy?
Current global climates are posing new challenges to MSP providers, with a recent IEEE survey indicating that CIOs and CTOs will be called upon to deal with a plethora of new circumstances in 2021. Some of the biggest challenges include...
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Business planning is more important today than ever
I’ve always been passionate about motivating business leaders to prioritize business planning, but this year, I’m a bit more vocal about the topic than usual (if you can believe it). So many things in our landscape are changing at once:...
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Tech Time Warp: Father Christmas worm visits NASA
Even hackers get into the holiday spirit. The Santy worm brought unwelcome gifts in December 2004, and the CHRISTMA EXEC brought a charming ASCII tree to screens in 1987. On December 22, 1988, the Father Christmas worm traveled to NASA...
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MSPs looking ahead to a better 2021
It’s been a tough year for businesses, and MSPs have helped them through it. With vaccines in production and being distributed to front-line workers, perhaps it’s time to look forward to a post-pandemic life in 2021. First, let’s have a...