Category: Sales & Marketing

social media
How MSPs can use social media to generate new business

How MSPs can use social media to generate new business

Every day at least one managed IT service provider calls me or shoots me an email asking how they can best use social media to generate new business. Here’s what I always tell them—If you’re not using social media to...

/ March 29, 2017
facebook rant
Robin Robins: How your thoughtless political rants are hurting your business

Robin Robins: How your thoughtless political rants are hurting your business

A news report I overheard but missed the source of: Employees are now wasting an average of two hours a day reading political news on Facebook and creating drama, stress, and resentment in their workplace as they argue over their...

/ March 22, 2017
data-driven sales prospecting
How to use data-driven sales prospecting to get better results

How to use data-driven sales prospecting to get better results

Many MSPs abandon telemarketing early on in their growth when they get frustrated with the lack of immediate results. But there is no magic bullet. All marketing processes and strategies need time to work, and telemarketing is no exception. You need...

/ March 15, 2017
life is good
Define Your Purpose. Share Your Story.

Define Your Purpose. Share Your Story.

Purpose-driven marketing is making headlines, differentiating companies and influencing deals daily. Take a look at the “Helpful Honda” campaign, or the “American Express Small Business” campaign. Both deliver a halo-effect around the respective brands and for good reason. What they...

/ March 1, 2017
msp marketing
Raj Khera: Stop calling yourself an MSP – Here’s Why

Raj Khera: Stop calling yourself an MSP – Here’s Why

If your target market is other IT firms, then calling yourself an MSP is the right move. IT professionals know what this means. But — and this is really important — most other people don’t know what an MSP is. Whatever you...

/ February 22, 2017
msp marketing success
5 Critical behaviors of successful managed IT services companies

5 Critical behaviors of successful managed IT services companies

Yes, it’s true. There are managed IT services companies out there that understand the critical importance marketing and sales play in the success of their business. Regardless of their size, these IT service companies have transitioned from being a technology-focused...

/ February 15, 2017 / 1 Comment
msp marketing budget
MSP marketing budgeting and planning: Your nightmare and your friend

MSP marketing budgeting and planning: Your nightmare and your friend

Why worry about MSP marketing budgeting and planning? Well, things are changing fast in the IT channel. The industry itself is in a constant state of flux. Mergers and acquisitions abound, and giant competitors like Amazon are entering the MSP...

/ January 11, 2017
marketing robin robins
Robin Robins: Marketing not working? Read this…

Robin Robins: Marketing not working? Read this…

Before you try to implement any new marketing campaigns, I thought I would give you a brief refresher on REALITY so you can better appreciate the difficulty of the task of acquiring new customers. You are GROSSLY IGNORANT to expect...

/ November 30, 2016
lifecycle marketing
Stuart Crawford: Why every managed service provider needs a lifecycle

Stuart Crawford: Why every managed service provider needs a lifecycle

Marketing continues to be the Achilles’ heel of many managed service providers. Chalk it up to improper investments in marketing efforts. Or perhaps it’s simply a case of not having the right education. As a long-time marketing professional, I believe...

/ November 30, 2016
3 Things you can learn from the MSP Marketing Masters Awards winners

3 Things you can learn from the MSP Marketing Masters Awards winners

After our judges carefully reviewed all the submissions for the MSP Marketing Masters Awards, we’re happy to announce the winners! Congratulations to: A Leap Ahead IT – Sacramento, California Cloudtech 1 – Rochester Hills, Michigan EnKompas Technology Solutions – Pittsburgh,...

/ November 28, 2016