Most Discussed Posts
Unified IT service delivery: Future proofing with automation
COVID-19 has forced all industries to rethink how they work. Now that remote and hybrid work are the new norm, enterprises are concerned about running into technical issues that could hamper productivity. Customers expect MSPs to maintain a unified IT...
The cybersecurity dangers of isolation
One of the biggest cybersecurity dangers of the past year hasn’t been necessarily lurking in a bad attachment. It’s another type of attachment that is causing problems: the lack of attachment. “Before the pandemic, I’d have lunch once a month...
Identifying an MSP’s most important KPIs
Key Performance Indicators (KPIs) are critical for managed services providers (MSPs) looking to leverage data-driven decisions to enhance their operations and offerings. They help a business accurately measure and track key metrics that then enable them to make more informed...
Hosted desktops to the rescue
It seems that most countries, when it comes to the pandemic, have moved from a contain and manage to more of a ‘how do we live alongside the problem?’ approach. At the moment, many discussions are looking at whether employees...
Security awareness training can save businesses from ransomware
As businesses continue to suffer millions in losses from ransomware and other hacks, experts have repeatedly pointed to security awareness training as one of the most effective – and cheapest – tools for an MSP to wield against these types...
Podcast: How MSPs can protect against ransomware attacks, Episode 8
In the newest episode of the SmarterMSP Podcast, our hosts sat down with Fleming Shi, Chief Technology Officer at Barracuda Networks, to advise how MSPs can best establish a cybersecurity defense against ransomware attacks. You might remember that in our...
Cloud war accelerates as cloud providers battle for share
Cloud infrastructure services spending increased 36 percent to $47 billion in the second quarter with Amazon Web Services, Microsoft Azure and Google Cloud Platform (GCP) now accounting for 61 percent of total spend among all cloud providers, according to a...
Gone fishin’: Prime time for a cyberattack
With a seemingly sudden rash of successful ransomware attacks in recent months, it didn’t surprise some cybersecurity experts warning about the next cyberattack event. “When I first heard about the ransomware wave, I looked at the calendar and said `oh...
Difficult cloud migration experiences create demand for MSPs
A survey of 1000 IT decision makers suggests there is a much greater appreciation of just how challenging it is to manage a successful cloud migration of application workloads. Published by Next Pathway, a provider of a platform for automating...
Improper disposal of connected devices creates cybersecurity threat
Most companies are constantly refreshing their computers as technologies change, needs evolve, and security upgrades occur. As a result, there could be a cybersecurity threat collecting dust in a closet, or perhaps on its way to a dumpster. Furthermore, with...
