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Changing Attitude Cloud Services
MSPs need to monitor changing attitudes toward cloud service providers

MSPs need to monitor changing attitudes toward cloud service providers

A survey of 1,000 IT leaders suggests that going into 2022 managed service providers (MSPs) will soon find themselves caught between their loyalty to the major cloud service providers and end customers that believe they are being overcharged for services...

/ December 21, 2021 / 1 Comment
How one important metric can make or break your MSP business

How one important metric can make or break your MSP business

I previously wrote a blog post for SmarterMSP on Why your MSP needs to stop relying on gut feelings. When I was running my Managed Service Provider (MSP) business, I was always taught that “What can be measured, can be...

/ December 7, 2021 / 1 Comment
How hackers use phishing in ransomware attacks

How hackers use phishing in ransomware attacks

Phishing attacks work because people like to click on things. Hackers carefully tailor attacks to their victims by collecting publicly available personal information about them and playing to their sense of urgency to get a response. The attackers only need...

/ October 12, 2021 / 1 Comment
Cybersecurity Threat Advisory: The recent Facebook outage

Cybersecurity Threat Advisory: The recent Facebook outage

On October 4, 2021, the global social network Facebook and its associated platforms faced a global outage that lasted approximately six hours. This outage not only impacted all Facebook users, but it also blocked internal communication between its employees and...

/ October 11, 2021 / 1 Comment
Tech Time Warp: A Sober-ing tale for cybersecurity awareness month

Tech Time Warp: A Sober-ing tale for cybersecurity awareness month

The wriggling saga of the Sober worm is a cautionary tale worthy of a revisit during Cybersecurity Awareness Month. It’s a good reminder that once malware is on the loose, it’s hard to catch—and that it often undergoes a metamorphosis...

/ October 8, 2021 / 1 Comment
Tech Time Warp: The first FORTRAN program runs

Tech Time Warp: The first FORTRAN program runs

Although FORTRAN was not commercially released until 1957, the date September 20, 1954, is also significant in the history of the groundbreaking computer language. That’s when the first FORTRAN program successfully ran while in development at IBM. John Backus worked...

/ September 17, 2021 / 1 Comment
The PT BUZZ Podcast: Tips for ransomware protection

The PT BUZZ Podcast: Tips for ransomware protection

PT Services is excited to kick off a new podcast series called the PT Buzz. Over the next few months, we’ll be checking in with different subject matter experts from Barracuda MSP, as we take a deeper dive into issues...

/ September 13, 2021 / 1 Comment
Pioneers in Tech: Luis von Ahn turns everyone into a crowdsourcer

Pioneers in Tech: Luis von Ahn turns everyone into a crowdsourcer

Depending on your point of view, a CAPTCHA or a reCAPTCHA is either an annoyance (who can read those fuzzy letters, anyway?) or a boon to security, preventing fake account creation, spam commenting, fraudulent transactions, and more. But did you...

/ September 10, 2021 / 1 Comment
Cybersecurity dangers when a business closes

Cybersecurity dangers when a business closes

Most MSPs are banking on their clients staying in business and hoping for a long, fruitful partnership based on delivered value and shared needs. But businesses do fail, and lurking within the ruins of a wrecked business are cybersecurity dangers...

/ September 8, 2021 / 1 Comment
Unified IT service delivery: Future proofing with automation

Unified IT service delivery: Future proofing with automation

COVID-19 has forced all industries to rethink how they work. Now that remote and hybrid work are the new norm, enterprises are concerned about running into technical issues that could hamper productivity. Customers expect MSPs to maintain a unified IT...

/ September 7, 2021 / 1 Comment