Most Discussed Posts
Managed services could be the answer to backup woes
After years of reluctant uptake and cautious optimism, modern businesses have finally placed the proper level of importance on digital transformation efforts and the cloud. As a result, many of these modern businesses are soaring in productivity and profit.
Social media management platforms MSPs should consider
Social media can serve as a cost-efficient and highly valuable marketing tool. For MSPs to drive leads and other opportunities, their social media channels must have strong visibility and encourage engagement. However, with many businesses having accounts on multiple social...
Helping SMBs overcome their technology growth fears
When I started in IT support, most office networks consisted of a server room, some desktop computers, and maybe a few printers and scanners. This meant the default 192.168.1.X range was enough for more than a hundred staff. That’s far...
Navigating the great IT sales paradox
One of the most frustrating things IT services providers need to contend with these days is that while the sales funnel has collapsed, it’s actually taking longer than ever to close a deal.
The rise of malspam
If you are like me, you are probably finding it hard to believe that the first quarter of 2019 is almost over. It seems like a good time to stop and take a breath and look at what some of this...
Tech Time Warp: AOHell was a long way from “You’ve got mail”
The speed of fiber Internet makes it easy to view the days of America Online with rose-colored glasses. Recalling the dulcet tones of the “You’ve got mail,” one tends to overlook the nefarious activities that occurred on AOL. It turns...
CompTIA: SMBs’ IT spending trends cut both ways for MSPs
Not too long ago, it would have been safe for managed service providers to assume most small-to-medium business (SMBs) would be considered laggards in adopting new and emerging technologies. But a survey of 650 SMBs conducted by CompTIA, an IT...
IoT starts to emerge as major opportunity for MSPs
The reality surrounding the Internet of Things (IoT) may finally be starting to live up to the hype. A global survey of 1,758 businesses conducted by Vodafone finds that more than a third (34 percent) have implemented IoT, with 70...
Understanding the business value of augmented reality
When many folks think of augmented reality, they think of Pokemon Go, the game that captured the world’s attention when it came out in 2016. Augmented reality can be more than fun and games. It’s something that could help your...
MSPs need to deliver better employee training due to the rise of spear phishing
For businesses and the MSPs that serve them, achieving effective IT security requires a strategy with several layers of defense. To thwart potential breaches, most organizations understand that – at a minimum – endpoint access should be tightly controlled, data...
