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Reliance on MSPs expected to increase in 2019
As hybrid cloud computing becomes more complex — thanks to rise of so-called cloud native computing models — there appears to be an increase in the willingness of IT organizations to rely on managed service providers (MSPs).
In 2019, make your MSP’s website a lead generator, NOT just an IT services brochure
Years ago, I worked as an independent computer consultant — back when that was still a pretty novel idea. Computers weren’t ingrained into every small business the way they are now. Not every organization, large and small, was connected to...
How easily are you FOOLED by a rookie in an expert’s costume?
John Edwards, the psychic medium known for talking to people’s dead relatives, makes millions selling tickets to two-hour events all over the world. At these events, he performs (key word: PERFORMS) his psychic feat to people wanting to believe in...
Progress on IoT projects remains slow but steady
By now, most organizations are at the very least familiar with the Internet of Things (IoT) as a concept. However, adoption of IoT has been uneven at best. A new report published by Dresner Advisory Services finds only 32 percent...
5 Reasons selling Password Management-as-a-Service makes sense
After working at four different MSPs and eventually founding my own, I’ve experienced firsthand the pains of trying to manage hundreds of passwords so techs can gain access to and support client networks. Even though these pains can be hard...
The hidden sales bias that hurts your business
Technology professionals, perhaps more than any other group, tend to have open minds. Our industry is driven by innovation, and we are perpetually wrangling updates and seizing the opportunities that a new development enables for us and for our clients....
Data may be the new oil, but the refineries are broken
Data is clearly the new oil in the age of digital process transformation, but as it turns out, much work still needs to be done before that data can be refined. A survey of 200 CIOs conducted by ASG Technologies,...
Tech Time Warp: The history of WYSIWYG
This week marks the 70th birthday of Charles Simonyi, the Hungarian-born software executive behind Microsoft Office and Excel. Born on September 10, 1948, Simonyi is also responsible for an innovation the modern computer user might take for granted: WYSIWYG word...
Tech Time Warp: The backstory behind your HP printer
For the modern user, HP is just another big-name brand in the world of PCs and printers. But the history of Hewlett Packard (which incorporated on Aug. 18, 1947) is downright charming — and predates the start of Apple, Microsoft,...
Lessons from the Amazon Prime Day fiasco
Earlier this month, Amazon held its annual Prime Day. It’s a day when thousands of Amazon Prime customers come together on the Amazon website to pick through the hundreds of bargains being offered by the shopping site. It’s supposed to...
