Tag: MSP business
Five steps to collecting valuable customer testimonials
In my experience, a customer is only too willing to help a business they enjoy working with to be successful. Remember this statement, as you think of the right way to approach a customer. If done in the wrong way,...
3 keys to hiring top talent
MSPs have always struggled with hiring top talent. One reason is many IT professionals aren’t comfortable with working in fast-paced environments. They are used to working in a single-tenant environment and can’t handle what’s required of them when there are...
Why most MSPs fail at blogging… and how to succeed
If you’re reading this article, then you probably know that blogging is something I’m very passionate about. At the time of writing this, I’ve got five pages of blog post archives to my name here on the SmarterMSP blog alone. I...
Executive predictions for 2022: SVP Aidan Kehoe
As 2022 gets underway, we’re looking ahead to the changes, developments, and trends the coming year will bring to the cybersecurity industry and the threat landscape. To help you prepare for 2022, we recently spoke to three Barracuda executives, each...
Security is the foundation of an MSP’s relationships with its customers
Everything’s moving along quite nicely: your customer is happy with the service you are providing, there have been no significant service interruptions, costs have remained in line with inflation, and so on. The relationship between the MSP and customer is...
Savvy MSPs never let a crisis go to waste
As Winston Churchill once wryly noted, a good crisis should never be wasted. A zero-day Log4j vulnerability that has roiled enterprise IT organizations, is only the latest in a series of cybersecurity incidents in the last year, that have left...
How Barracuda is empowering MSPs to become security-centric
We’re excited to share a few key product milestones and sales growth achievements from the Barracuda MSP business, which delivered strong growth and innovation in MSP security solutions, accelerated by the increasing number of MSPs growing a security-centric portfolio. Recent highlights for Barracuda...
Organizations expect return to robust IT spending with caveats
IT leaders have a natural bias toward optimism when it comes to spending on IT initiatives that isn’t as often equally shared by finance executives. Nevertheless, a survey of 340 finance executives in North America conducted by Hanover research on...
Calling all MSPs: Get Involved in Global MSP Day 2021!
Three years ago, Barracuda, a leading provider of cloud-enabled security solutions, created the world’s first MSP Day, a movement designed to build an interactive, connected, and collaborative community of IT managed service providers. The founding purpose of MSP Day was...
Is your MSP vision statement elevating or killing your growth?
Someone wakes you from a sound sleep and asks you what is your MSP vision statement. What do you tell them? If you’re the CEO, you can probably rattle it off easily. But what about your employees? Do they know...
