Tag: MSP

View of AI: an expert’s take on its impact
Artificial intelligence (AI) has been a slowly growing part of the cat-and-mouse game between cybercriminal and Chief Information Security Officer (CISO)/Managed Service Provider (MSP) since the first crude AI tools became available decades ago. But AI has exploded into the...

11 vital KPIs for MSP leaders to watch
Many moons ago, Austrian-American management consultant Peter Drucker said, “If you can’t measure it, you can’t manage it.” This maxim ranks high on the list of Drucker’s quotations, and over the years, it has become a business dogma.

Software Bill of Materials (SBOMs) are becoming a cybersecurity staple
While the Software Bill of Materials (SBOM) has been a part of the cybersecurity vocabulary for some time, its importance has grown, especially in terms of its significance as part of routine cybersecurity workflows. CISA has thrown its weight behind...

How marketing conferences can dramatically improve your MSP’s marketing knowledge
If you speak to any Managed Service Provider (MSP) or IT Solution Provider, and ask them about their marketing, you will typically see and hear an uncomfortable response. With some exceptions, most IT businesses find marketing to be a challenge....

Are you leveraging your data effectively to demonstrate value?
As a customer of an MSP, it is great when everything goes well; no problems mean no need to constantly update things; no downtime to impact the business, and there is no reason to pay attention to what you are...

Navigating the National Cybersecurity Strategy for MSPs
Changes to cybersecurity policy and strategy at the Federal Government level means MSPs will have to navigate an increasingly complex regulatory environment in the years ahead. “That is not surprising as it often takes a little while for the law...

Threat Spotlight: 3 novel phishing tactics
As cybercriminals work to make phishing attacks more effective, they are continually introducing new techniques and tactics to try to trick victims, bypass security, and avoid detection.

Cybersecurity Threat Advisory: New phishing campaigns
Cybercriminals have started new phishing campaigns that targets organizations and individuals who were members of affected banks. Fraudulent messages are being sent in an attempt to trick victims into revealing personal/account information such as social security numbers, passwords, and account...

Digital business transformation needs driving demands for MSPs
A survey of 1,000 technology leaders conducted by Logicalis finds well over half (57 percent) expect to work more closely with managed service providers (MSPs) to achieve digital business transformation goals.