Tag: MSPs
Will MSPs have more license requirements in their future?
In 2019, Singapore became the first country in the world to require cybersecurity professionals to undergo a licensing and certification process. The trend has been slow to catch on. However, this year, Ghana and Malaysia joined Singapore in creating certification...
How MSPs can prepare for future PC outages
A recent global event has demonstrated how vital it is to maintain a reliable IT infrastructure. This is including its access points such as endpoint devices, as it is the backbone of many essential services. While the event may seem...
Four megatrends MSPs should track to stay relevant
Most business executives are squarely focused on increasing profits and revenues during the day. However, at night they tend to worry more about megatrends that present risks to the business that are often beyond their control. According to a global...
Barracuda RMM named CRN Annual Report Card MSP RMM overall winner
We are excited to share that Barracuda Networks’ remote monitoring and management (RMM) platform has been named the top Managed Services – MSP RMM Platform in this year’s CRN Annual Report Card (ARC), with an overall score of 82.7. The...
An MSP’s role to helping customers navigate through changes
The technology industry is constantly changing, and managed service providers (MSPs) need to step in to help customers navigate these changes, especially in the wake of a merger or acquisition. It is usually accompanied by substantial changes in licensing and...
Ready, set, DORA
The Digital Operational Resilience Act (DORA) has been slowly rolling out in Europe since 2023, as I highlighted in this post back in March. By January 2025, it will be in full effect. We could make cheeky comments about Dora...
Managed services market expected to double by 2031
Analysts project that the global managed services market will reach $519.6 billion by 2031. This is based on a compound annual growth rate of 7.9 percent and is according to a report published by the market research firm SkyQuest Technology....
MSPs must prioritize mobile device security
Last week, we had an overview of the increasing concerns and security challenges surrounding mobile devices. This week, we continue the conversation about mobile devices with Eric O’Neill. Eric is a former FBI counterterrorism and counterintelligence operative, cybersecurity keynote speaker,...
The MSP’s guide to finding the AI balance
In my last few posts, I’ve covered how managed service providers (MSPs) can use artificial intelligence (AI) to cut costs, increase margins, and provide new services to customers. In each one, I have touched on how AI is not the...
Tip Tuesday: Enhance customer trust with data transparency
If you’re like many managed service providers (MSPs), you’ve likely run into data transparency issues — even if you didn’t realize it then. As it turns out, this concept is fundamental to privacy and data security. What should you do...
