Tag: MSPs
MSPs and SACA: What MSPs need to know
The President of the United States recently signed into law the Strengthening American Cybersecurity Act of 2022 (SACA). SACA is just one of many recent laws enacted to bolster cybersecurity, and something that MSPs need to have on their radar...
Survey sees 5G driving edge computing opportunities for MSPs
A survey of 466 business and IT leaders conducted by the market research firm Omdia, finds that 70 percent of respondents will invest in some form of edge computing within the next 12 months. About 80 percent of respondents are...
Survey surfaces increased reliance on MSPs
A recent survey of 1,000 IT decision-makers from small and mid-sized enterprises (SMEs) across a variety of industries conducted by JumpCloud, a directory platform provider, suggests that managed service providers (MSPs) are now accounting for a much larger share of...
The seven habits of highly effective service providers
The global pandemic has put IT organizations in the spotlight, with greater pressure to deliver differentiated digital products and services. With enterprises expected to spend $2.8 trillion on digital transformation by 2025, IT teams need to fast-track critical priorities such...
Report surfaces major gains for MSPs serving enterprise customers
A report published this week by Information Services Group (ISG) shows the annual contract value (ACV) of managed services contracts valued at more than $5 million hit a record $8.4 billion for the third quarter, representing a 22 percent increase...
Next wave of COVID-19 fallout for MSPs starts to arrive
The COVID-19 pandemic is yet another classic example of an ill-wind that ultimately threw a lot of good in the general direction of managed service providers (MSPs). Naturally, the MSP community as a whole wishes it never happened, but like...
How Barracuda’s acquisition of SKOUT Cybersecurity helps MSPs
We have some exciting news to share! Barracuda has completed its acquisition of SKOUT Cybersecurity, a Melville, NY-based leader in cyber-as-a-service software for Managed Service Providers (MSPs) and provider of an extended detection and response (XDR) platform and service. Making SKOUT...
Selling yourself as a one-man MSP
If your MSP business is a one-man shop, there are a variety of challenges you face that larger MSPs don’t have to overcome. For example, you probably run into some different objections when pitching yourself and your services to prospects,...
What your MSP business can measure, can also be managed
In my previous article, I recommended that MSPs make decisions based on clearly defined metrics, rather than just your gut feelings. In this post, I want to take a deeper dive into the value of managing your MSP business with...
Why your MSP needs to stop relying on gut feelings
Have you ever heard the phrase “What gets measured, gets managed?” This famous quote came from Management Consultant, Peter Drucker, and is something that I’d urge any IT solution provider or managed service provider (MSP) to listen to. Why do...