Tag: MSPs

CIRP
An MSP’s guide to building cybersecurity incident response plan

An MSP’s guide to building cybersecurity incident response plan

Last week, we spoke with industry experts about why every organization needs a solid cybersecurity incident response plan (CIRP). This week, we’re taking it a step further—breaking down the essential steps Managed Service Providers (MSPs) should follow to build a...

/ May 13, 2025
emails
How AI and data are revolutionizing B2B email outreach

How AI and data are revolutionizing B2B email outreach

Do you know that moment when you hit send on a prospecting email, feeling confident it will start a conversation? And then—nothing. No reply. No engagement. Just radio silence. You’re not alone. MSP reps are feeling it, watching their email...

/ May 8, 2025
Weathering the storm: Partners stay positive

Weathering the storm: Partners stay positive

In the face of growing uncertainty, a survey of 705 technology partners in North America and Western Europe finds more than three-quarters (87 percent) expect to grow revenues in 2025, with a subset of that group (18 percent) expecting more...

/ May 8, 2025
IoT security
MSPs: Time to capitalize on the IoT security business opportunity

MSPs: Time to capitalize on the IoT security business opportunity

Managed service providers (MSPs) looking for a rich vein of underutilized market opportunities should examine the business case for delivering IoT security and risk management. So many potential MSP clients already have the traditional bases covered when it comes to...

/ May 7, 2025
SEO
What over 850 #1 rankings taught us about real MSP SEO

What over 850 #1 rankings taught us about real MSP SEO

Search Engine Optimization (SEO) is full of noise, and a lot of it is wrong. Managed service providers (MSPs) come to us frustrated and exhausted: spending months chasing 400+ keywords, endlessly tweaking technical settings, and still falling short of competitors...

/ May 6, 2025
cybersecurity incident response plan:
Cybersecurity incident response plan: An essential MSP practice

Cybersecurity incident response plan: An essential MSP practice

Managed service providers (MSPs) are often tasked with providing cybersecurity for their clients. But what happens when a cyberattack happens? Usually, decisions need to be made rapidly and actions taken within minutes. That’s why having incident response plans is critical....

/ May 6, 2025
email security
Email security under siege: How MSPs can win the war against phishing

Email security under siege: How MSPs can win the war against phishing

Phishing attacks are no longer the clumsy attempts of the past. They’re evolving at an alarming rate, forcing managed service providers (MSPs) to radically adapt their email security strategies to protect their customers effectively. Automated phishing tools, the weaponization of...

/ May 5, 2025
managed services
Managed services redefined: Expanding beyond IT

Managed services redefined: Expanding beyond IT

A global survey of over 1,240 business leaders from organizations with more than $100 million in revenue suggests that enterprises are increasingly relying on managed service providers (MSPs) to assume responsibility of entire business processes. Conducted by KPMG and HFS...

/ May 1, 2025
security audit
Security audits play a vital role in defense

Security audits play a vital role in defense

Security audits are a crucial component of an organization’s cybersecurity strategy. However, despite their importance, they are not as commonly conducted as you might think. Shift from a reactive to a proactive mindset According to a study, only 52 percent...

/ April 29, 2025
AI marketing
The future of MSP marketing: How AI enhances, not replaces, creativity in MSP marketing

The future of MSP marketing: How AI enhances, not replaces, creativity in MSP marketing

Artificial intelligence (AI) is reshaping industries, and managed service provider (MSP) marketing is no exception. As AI-driven tools become increasingly advanced, many marketers wonder how this technology will impact human creativity. The reality? AI isn’t here to replace marketers, especially...

/ April 24, 2025