polymorphic malware
Threat Spotlight: Advanced polymorphic malware

Threat Spotlight: Advanced polymorphic malware

Imagine having a key that changes shape to fit any lock you might encounter. That’s pretty much what malware creators have at their disposal with advanced polymorphic malware, and it’s a real headache for MSPs tasked with stopping it or,...

/ June 13, 2018 / 2 Comments
5 Tips for working with the press

5 Tips for working with the press

Before the Internet, blogging, and social media, businesses relied heavily on advertising and public relations to build brand awareness. The joke among marketing leaders to clients was, “You either pray for space or pay for space—or both.” Fast forward from...

/ June 11, 2018
Ask an MSP Expert: How to overcome common MSP hurdles

Ask an MSP Expert: How to overcome common MSP hurdles

Q:  As a newer MSP business, we find ourselves running into new challenges all the time. What are some common challenges other MSPs are running into—and how can we avoid those issues moving forward? Often, the largest challenge we see...

/ June 11, 2018
VPNFilter
VPNFilter malware highlights router vulnerabilities

VPNFilter malware highlights router vulnerabilities

MSPs are in a good position to weather one of the most recent security threats to rear its head —VPNFilter. But, the recent hack provides a good reminder to pay attention to an unglamorous, often overlooked part of the IT...

/ June 6, 2018

Sales & Marketing

Marketing campaign musts
Robin Robins: 10 marketing MUSTS for every campaign

Robin Robins: 10 marketing MUSTS for every campaign

The other day, as we were talking, a client shared with me an e-mail campaign sent out to close to 400 prospects WITH phone follow-up that generated a big fat ZERO. To be clear, not one of MY campaigns, but...

/ June 6, 2018
new business turtle
4 Ways to escape the new business turtle position

4 Ways to escape the new business turtle position

Most MSP business owners desire growth. They want to bring in more MSP new business. They want new sources of referrals. They want to have a bigger impact and reach more people with their expertise. The challenge that we often...

/ May 30, 2018
Ask an MSP Expert: What should I look for in a marketing candidate?

Ask an MSP Expert: What should I look for in a marketing candidate?

Q: As we continue to grow as a business, we’d like to focus on building our marketing department. What are some qualities we should look for when hiring a marketing candidate? Congrats! Adding a new face or two to your...

/ May 28, 2018
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Security

cybersecurity pressures
Mounting cybersecurity pressures taking a toll on internal IT

Mounting cybersecurity pressures taking a toll on internal IT

The single biggest impediment to any organization deciding to embrace managed security services is often the pride of the internal IT organization. Many IT professionals view having to rely on external help as a sign of weakness. That can be...

/ June 7, 2018
cybersecurity skills
Lack of cybersecurity skills, fear of reputation damage drive more reliance on MSPs

Lack of cybersecurity skills, fear of reputation damage drive more reliance on MSPs

Most organizations today are well aware of the potential risks associated with cyber security. But not all those risks are of equal weight. A global survey of 1,800 business decision-makers conducted by Vanson Bourne on behalf of NTT Security, a...

/ June 5, 2018
MSPs and the law
MSPs and the law: What you need to know

MSPs and the law: What you need to know

Security breaches at large retailers, banks, and Equifax have grabbed the lion’s share of headlines recently. Meanwhile, the idyllic image of a small-town Main Street attorney working out of a plate-glass window front office with a shingle hanging outside has...

/ May 29, 2018
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Better Business

Ask an MSP Expert: How can I efficiently manage my IT help desk tickets?

Ask an MSP Expert: How can I efficiently manage my IT help desk tickets?

  Q: As my MSP continues to grow, we’re receiving more support tickets, and it can be hard to keep up. We need a more organized process for responding to support calls. How can we streamline the ticketing process to...

/ June 4, 2018
Evolving MSP landscape
[European MSPs] Inaugural MSP Day 2018 marks launch of The Evolving Landscape of the MSP Business Report

[European MSPs] Inaugural MSP Day 2018 marks launch of The Evolving Landscape of the MSP Business Report

Today has been declared National MSP Day 2018, a chance to celebrate the difference that managed IT services are making to UK businesses. To help mark the occasion, the Barracuda MSP team launched The Evolving Landscape of the MSP Business...

/ May 23, 2018
GDPR compliance
The end of the GDPR beginning creates new opportunities for MSPs

The end of the GDPR beginning creates new opportunities for MSPs

A new report published by IBM this week suggests the General Data Protection Rule (GDPR) being put into effect May 25 will ultimately transform how most organizations manage data. The survey of 1,500 GDPR leaders, conducted by the IBM Institute...

/ May 17, 2018
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Tech Insight

Resistance to cloud computing comes to an end

Resistance to cloud computing comes to an end

It’s been a long time coming, but a new survey suggests resistance to cloud computing has now all but fallen. A survey of 1,554 IT professionals and C-level executives conducted by EvolveIP, a provider of cloud services, finds that 92...

/ June 12, 2018
NSFNET
Tech Time Warp: Pittsburgh Supercomputer Center Connects to NSFNET

Tech Time Warp: Pittsburgh Supercomputer Center Connects to NSFNET

If you’re schooled in tech history, you’ve heard of ARPANET, the U.S. Department of Defense precursor to the Internet. But ARPANET wasn’t the only network to pave the way for the Information Superhighway. Also worthy of mention is NSFNET —a project...

/ June 8, 2018
Cloud 5: Microsoft’s underwater data center, avoiding cloud lock-in

Cloud 5: Microsoft’s underwater data center, avoiding cloud lock-in

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ June 8, 2018
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