Month: February 2019
A need to optimize cloud spending opens the door for MSPs
The more business and IT leaders worry about cloud costs, the more relevant managed service providers become. As far as cloud spending is concerned, the level of financial oversight being applied by organizations is slim to none. In the name...
Top tips for techies handling local business customers
You know what drives me nuts? Guys in enterprise roles who see local business IT support as strictly “beginner-level” work. I mean, I get it. From first-hand experience, I know that a LAN for 6 people is much simpler than...
A holistic approach to cybersecurity is needed
I recently wrote a security column about sandboxing and, to my tech eye, the technology seems to solve many issues. Sandboxing teases out a potential malware threat before it even becomes a problem. Plus, it’s scalable. There is off-the-shelf sandbox...
Getting 10 times the revenue from everything you do
When I’m working with a client to plan their marketing action list, one of the things I always do is take a campaign they’re currently doing that IS working and see how I can increase the payout. Unfortunately, most people...
How Neal Bradbury is driving future growth and innovation
CRN®, a brand of The Channel Company, has named Neal Bradbury, senior director of business development for Barracuda MSP, to its prestigious list of Channel Chiefs, which represents the top leaders in the IT channel who excel at driving growth...
Opportunity for MSPs to plug 5G wireless networking gap emerges
At the Mobile World Congress 2019 conference, many attendees are excited about everything related to next-generation 5G wireless networks. Not only do these networks promise to deliver several orders of magnitude of increased network bandwidth, but a wide range of...
Understanding the business value of augmented reality
When many folks think of augmented reality, they think of Pokemon Go, the game that captured the world’s attention when it came out in 2016. Augmented reality can be more than fun and games. It’s something that could help your...
Why are MSPs still manually documenting systems?
When IT Managed Service Providers are being outspent on automation, something’s not right. After all, MSPs have had a long track record of successfully leveraging automation tools to keep hundreds and thousands of endpoint devices humming along. As technology has...
3 big marketing developments for MSPs
It was nearly 2,500 years ago when Greek philosopher Heraclitus proclaimed, “Change is the only constant in life.” Two and a half millennia later, his words still ring true.
AI is just a tool to make you work smarter
It’s common to think of artificial intelligence as something you either have or don’t. It’s often talked about in the kinds of terms associated with an “arms-race,” where one company or country is going to gain an upper hand over...