Month: May 2019
How you can put advanced development technologies in reach of your clients
Not everyone can embrace technology that is on the cutting edge. Most customers are more comfortable using tried and true tools and techniques. Yet, to move forward, every company eventually must transition to newer approaches, especially as these technologies are packaged...
Tech Time Warp: Flame, the virus with a massive controlled burn
The Flame virus first achieved infamy in May 2012, shortly after the United Nations’ International Telecommunications Union asked a security company to look in to the hacking of Iranian computers. Although not widespread — only a few hundred computers are...
Rising tide of data privacy concerns bodes well for MSPs
Data protection is increasingly becoming a board level issue, as the average consumer becomes more cognizant of how the data that organizations collect is being used and abused. On an almost daily basis, a company or organization is being forced...
Bad actors are using AI in their cyber attacks
The alarms have been going off for some time about the growing role of AI in cyber attacks. In 2017, a survey of cybersecurity professionals found that 91 percent are concerned about AI-powered attacks against companies. More recently, an article in Fortune...
When is it the right time to hire a lead generator?
As an MSP marketer who speaks to business owners on a regular basis, I tend to get a lot of prospects who contact me at different points along the larger journey that they’re taking. Some are just getting started, while...
The evolution of an MSP
When I think back to the heady days of starting my first MSP some 20 years ago, my memories are full of excitement and all-encompassing panic. I’m sure many of today’s MSPs can still relate to these feelings. Like many,...
National Hurricane Preparedness Week is upon us
Welcome to National Hurricane Preparedness Week. Declared by the National Weather Service in the United States, the goal is to encourage individuals and businesses alike to develop evacuation plans before major hurricanes hit this season. The Weather Company, an arm...
The MSP experience at Navigate 2019
Last week we were at the Navigate Conference in Melbourne. Navigate is a two-day event dedicated for managed IT services providers. It was great to see many MSP partners from Melbourne and other states flocking to the show, eager to...
Microservices and the need for APIs
In my last piece, I discussed how MSPs need to start moving to a microservices architecture to embrace the rise of the composite app, created by pulling together microservices from across a hybrid private/public platform. The issue with such an...
Ask an MSP Expert: How can I help my customers decide on a retention policy?
Q: As an MSP, I frequently see businesses make mistakes when developing a data retention policy. These mistakes often result in businesses losing their data due to accidental deletions or exposing their data to bad actors because the company has...
