Most Discussed Posts
MSPs and SACA: What MSPs need to know
The President of the United States recently signed into law the Strengthening American Cybersecurity Act of 2022 (SACA). SACA is just one of many recent laws enacted to bolster cybersecurity, and something that MSPs need to have on their radar...
Growing risk in the financial services sector creates opportunity for MSPs
MSPs specializing in, or who have clients operating in the financial services sector, should take special note of an annual report highlighting the current risks. With global turmoil, supply chain issues and the pandemic, the financial services sector is ripe...
Preparing for a state-sponsored attack
As the conflict in Ukraine drags on, some experts fear that the chance of cybersecurity-related incidents will only increase in the USA. Managed Service Providers (MSPs) are well-positioned as the guardians at the gate for many companies and should play...
Managed observability services will pick up steam in 2022
One of the biggest growth opportunities for managed service providers (MSPs) in 2022 will be the transition away from simply monitoring IT environments to providing true observability based on all the metrics, logs and the distributed traces that can be...
Ask an MSP Expert: The value of offering security assessments
Q: What are some ways that we, as an MSP, can showcase the value of our managed security offering to our customers? The importance of a strong cybersecurity offering and maintaining a security-centric posture for MSP businesses is more important...
Podcasting for MSPs: It’s about the audience and guest
After recently sitting down as a guest on the SmarterMSP podcast, I got to thinking about how podcasting, and the revolution that is currently taking place all around us, is truly one of the most exciting marketing opportunities I’ve seen...
Ask an MSP Expert: How can my MSP balance new and old marketing strategies?
Q: As we start the new year, I am hearing about new technologies and strategies that my MSP can utilize in its marketing. Which ones should I add to my MSP’s marketing efforts and how do I balance using these...
Block-time billing as a stepping stone to managed services
In my previous two articles, I’ve shared my thoughts on why should you move to the managed services model and also written on how to understand which of your existing clients will move to managed services. But for many IT...
The dark side of generative AI: Unveiling the AI threat landscape
Generative artificial intelligence (Gen AI) has unleashed a new threat landscape for cybercrime. Threat actors now weaponize large language models (LLMs), which once served primarily legitimate purposes. Underground forums and dark web marketplaces are buzzing with “dark LLMs” — custom...
Threat Spotlight: How attackers poison AI tools and defenses
Barracuda has reported on how generative artificial intellegence (AI) is being used to create and distribute spam emails and craft highly persuasive phishing attacks. These threats continue to evolve and escalate — but they are not the only ways in...
