Most Discussed Posts
Overcoming obstacles with selling security
From “Insecure platforms are a threat to your business!” and “There are millions of malicious people trying to break into your systems!” to “State-sponsored security attacks are a threat to you!”, the “Chicken Little” approaches to selling security never seem...
Three ways MSPs can use AI to increase their profits
When we talk about Artificial Intelligence (AI), we often consider it to be science-fiction — the stuff of the future. We rarely consider it be applicable to today’s business market.
Never offer a free technology audit when pitching MSP services
As a managed services provider, your “process” is more than just how you provide services to your clients every single day. It’s your key value differentiator — the rock-solid foundation upon which your competitive advantage is formed. Nobody does what...
MSPs need to look to the future of managed services now more than ever
The rate at which routine functions are automated, such as delivering patch updates is about to accelerate considerably. While that may sound like an advance that will benefit managed service providers (MSPs), it turns out that the automation of those functions...
Today’s hackers are definitely not your father’s hackers
There was once a hacker stereotype — the prototype was a pimply-faced teenage boy living in his parent’s basement in some nondescript suburb. His end goal was proving he could get into your network and show off his bonafides to...
Gary Pica: How to pace sales calls
Sales calls don’t have to be daunting, especially when you and your peers are struggling with the same issues. As you know, I’m always checking in with MSPs about how they’re overcoming challenges related to sales calls, and what I’ve...
Tech Time Warp: Code Red worm puts users on high alert
Following a month of DDoS attacks and security bulletins, computer users were on high alert Aug. 1, 2001, as they waited to see whether the Code Red Worm would reappear to wreak more havoc.
Does my MSP need a network infrastructure tool?
If you’re a new or growing MSP, discovering tools and processes that will let you do more with less is a prime focus. You’re always looking for ways to boost that bottom line by cutting costs, driving more revenue, and...
Threat Spotlight: Advanced polymorphic malware
Imagine having a key that changes shape to fit any lock you might encounter. That’s pretty much what malware creators have at their disposal with advanced polymorphic malware, and it’s a real headache for MSPs tasked with stopping it or,...
Tech Time Warp: Network General — Maker of The Sniffer — Founded
Time for a pop quiz. Was “The Sniffer”: A. The title of a 1959 B-movie B. A piece of barware C. A revolutionary diagnostic tool for Local Area Networks If you guessed C, then you are either a network administrator or...
