Tag: MSPs
During uncertain times, ‘all-in-one vendors’ need to step up
The MSP world is not immune to similar syntheses and consolidation. It used to be that companies worked with multiple vendors simultaneously, deploying different products into different areas of the business and managing vendor relationships internally. This thinking has changed....
COVID-19 continues to impact the MSP community
Up until mid-March, 2020 was shaping up to be a banner year for MSPs: a robust economy, new opportunity, and the typical menu of cyberthreats. What a difference a month or two makes! Now, much of an MSP’s fortune depends...
A look back at the evolving trust in the MSP business model
Early MSPs were faced with a high degree of mistrust from the market. First of all, the failure of the application service provider market around the turn of the century made buyers wary of purchasing services that could disappear overnight....
MSP Day 2020: Going global virtually
Have you heard the good news? Barracuda MSP is joining forces with CompTIA to deliver a global MSP Day celebration for 2020. Two years ago, Barracuda, a leading provider of cloud-enabled security solutions, created the world’s first MSP Day —...
Free code education resources could help you add value for clients
MSPs are probably best known for acting as the de facto IT departments for small to medium sized businesses. You deal with tasks like software updates, backups, and making sure the IT lights stay on, but there are ways for...
Run your MSP like a SaaS Company
Many MSP owners I’ve spoken with have said that the hardest part in sales is getting the permission to impress a prospect in the first place. Most potential clients are getting support from a competitor and they might not be...
Survey finds increased appreciation for external IT service provider expertise
Far too many leaders of small to medium businesses (SMBs) still don’t appreciate the strategic role IT can play in the success of their organizations. However, a survey of 250 business executives at organizations with $5 to $50 million in...
The new normal – being more flexible as an MSP
How do you deal with customers who need variable resources? The ones who, for part of the day, or on a cyclic basis of once per week, month, or quarter, show a spike in usage of CPU, network, or storage...
Why your MSP should eat its own dog food
Are you familiar with the phrase “Eat your own dog food?” I’ve sometimes heard it also referred to (more nicely!) as “Drink your own champagne”. It refers to the idea that you shouldn’t sell a product or solution to somebody...
Recent acquisitions suggest data really could be the new oil
We are fond of tech metaphors that help us understand the world. One such metaphor is that data is the new oil. Essentially it means data has so much value, that when mined and refined, it could have great value...