Most Discussed Posts

msp telemarketer
4 ways to hire an effective in-house telemarketer for your MSP

4 ways to hire an effective in-house telemarketer for your MSP

Hiring a great telemarketer isn’t easy. While their salaries may not be the costliest part of your payroll, the opportunity cost that comes along with making a poor hire is very high. Think of sales prospecting like an opportunity bank...

/ October 19, 2016 / 2 Comments
managed services
3 reasons a hot lead goes cold (and how to keep it from happening)

3 reasons a hot lead goes cold (and how to keep it from happening)

You had a great first call. It led to a great first meeting, and you’ve written the best managed services proposal ever. You’re ready to present it, but when you call your prospect to arrange a time, they aren’t responding....

/ July 15, 2015 / 2 Comments
MSP Training
MSP Training: How often and what kind?

MSP Training: How often and what kind?

According to Barracuda Network’s Evolving Landscape of the MSP 2024 report, 38 percent of managed service providers (MSPs) offer security awareness training (SAT). However, experts say that the percentage should be much higher because of the high return on investment...

/ February 18, 2025 / 1 Comment
MSPs opportunity
Unlocking a new opportunity: Selling cybersecurity to schools for MSPs

Unlocking a new opportunity: Selling cybersecurity to schools for MSPs

Managed service providers (MSPs) often overlook schools and other educational institutions, even though they present an excellent opportunity for new business. That is, if one is ready to handle some of their inherent challenges. According to various market research reports,...

/ January 21, 2025 / 1 Comment
holiday email scams
’Tis the season to avoid holiday email scams

’Tis the season to avoid holiday email scams

Beware of common holiday email scams. As the holidays approach, businesses are busier than ever, and cybercriminals know it. Along with cheer, joy, and giving, the holidays also bring an unfortunate surge in cyber scams. As businesses tackle everything from...

/ December 9, 2024 / 1 Comment
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: CRON#TRAP phishing campaign

Cybersecurity Threat Advisory: CRON#TRAP phishing campaign

A new phishing campaign, identified as CRON#TRAP, are targeting Windows systems with a preloaded Linux virtual machine (VM) to evade detection to conduct malicious acts.  Continue reading this Cybersecurity Threat Advisory to learn how to protect against this phishing campaign....

/ November 6, 2024 / 1 Comment
MSPs survey
Spotlight on how MSPs can influence organizations’ profitability

Spotlight on how MSPs can influence organizations’ profitability

A recent PwC report shows that organizations with strategic relationships with managed service providers (MSPs) are far more profitable than those that simply employ them to reduce costs or plug capabilities gaps. According to a survey of 2,000 business leaders,...

/ September 30, 2024 / 1 Comment
AI expertise
Businesses are seeking help to deploy AI

Businesses are seeking help to deploy AI

Nearly half (47 percent) of the 1,000 senior technology executives surveyed in a recent study shows that they are seeking external assistance to implement AI. Of which, 22 percent are partnering with a technology services provider, while 25 percent partners...

/ July 22, 2024 / 1 Comment
Tech Time Warp
Tech Time Warp: The staying power of COBOL

Tech Time Warp: The staying power of COBOL

In this edition of Tech Time Warp, we see how technology moves quickly. Each new iPhone renders the previous generation obsolete, with the earliest models now firmly in the quaint antique category. That’s why it’s so remarkable that COBOL, a...

/ May 31, 2024 / 1 Comment
partner success podcast
Empowering partners to deliver more success with Jason Beal

Empowering partners to deliver more success with Jason Beal

How can strengthening the experience drive more partner success within the channel ecosystem? In the latest episode with Danny and David on Twins Talk Tech Leadership, Jason Beal, Vice President of Worldwide Partner Ecosystems at Barracuda Networks, shares insights from...

/ May 24, 2024 / 1 Comment